Can I Return This Item?
Orders that you submit online are processed immediately and may be cancelled so long as your order did not ship, once shipped you may need to wait until you receive the merchandise in order to return it.
Once an item of merchandise is delivered to
you, you can return that item within 7 days of delivery. To be eligible for a
return, your merchandise must be unused and in the same condition that you
received it and must be in the original packaging. Our return policy does not
apply to the following goods: discounted or sale items, and personalized items.
These items are not eligible for return, refund or exchange.
All returned merchandise should be sent to us at 5809 Foster Avenue, Brooklyn, NY, 11234.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
For further communication, please contact us at Office@MajesticGiftware.com